"Undeniably, intentionally different"


Like most of us, the people at RAAS Real Estate are somewhat shy when it comes to having someone singing their praises. Leaving shyness aside, we can appreciate that many in the market may not have heard of us. While we are Australias largest agency of our type we have a very soft footprint over a very large area. So we have added below a few tributes that various RAAS aligned On Site managers have recieved from the buyers and sellers they have dealt with. Whether you are buying or selling we hope that these testamonials may give you some comfort and direction when the time comes to chose your agency.
Since its inception in late 2002 RAAS Real Estate's unusual business model has found support from both buyers and sellers across Austraila and across the globe. There seems to be a unifying theme amongst the parties who has given us feedback. They all like this low pressure method of selling. Buyers in particular enjoy dealing with someone who knows the product they are selling so intimately. Listed below are a few testamonials that we have recieved over the years from satisfied buyers and sellers.

Very happy with all aspects of RAAS service. Will continue to recommend RAAS to other buyers / sellers.
- Fyn Pty Ltd ATF Connell Family

The Manager Vaughan Whitlock and RAAS has been a good combination to deliver a great service both as Managers and as Real Estate agents. Thank you both for the great service that you supplied to us and your professionalism. Best regards & Thank you to you all from Elizabeth & David McCamley
- David & Elizabeth McCamley

I’m a Real Estate agent who employs 5 Property Managers, so I have a good feel for the industry. I’m a little more critical than most because I know what to look for. All I can say is, if Jackie wanted a position with me, there’d be no need for an interview. Quite simply, she exceeds my expectations. The relationship between a landlord and their property manager is one based on trust. I live interstate, so I have to feel I can trust Jackie to look after my apartment, our tenant and the building in general. Jackie provides more than the stock standard property management service...she looks after my apartment as if it was her own. She’s my eyes while I’m not there. In her work, she exhibits a level of ownership that’s rare in the industry. She’s an exceptional listener, a great communicator and takes the time to understand our needs. Jackie is never too busy to take a call and she invests in our relationship as well. I was in Brisbane recently, and Jackie made time to meet me, just to introduce herself and put a face to a name. All of this adds up to exceptional property management service. To me, Jackie is just a ten out of ten person. It’s hard to speak highly enough of her. Max De Boo Investment owner, Myora
- Max De Boo

Very happy with the Prompt & Responsive service from RAAS Office Staff, Michelle
- Simon Friars

Michelle, I would like to Thank You for the efficient way you handled our sale. I would also like to especially Thank Amanda for her patient, good humoured and professional work in selling our property. Thank You again Amanda.
- Ethna Keogh & David Sleator

Hamish the manager of Brighton Shores was always helpful from the initial inspection on 9/8/2013 till settlement at 2.20pm 20/12/2013. Always went out of his way to assist. A Great Manager
- Paul Douglas Perain

Oricon Court - Admin staff very helpful. Peter Eastman a pleasure to have known and very knowledgable and helpful in his roll as manager & agent.
- N Richards

John & Merrill Kenyon are an asset to the RAAS Group. They treated us with complete respect in all our dealings. Thank you John & Merrill, Great Team!
- Ray & Roweena Hutchings

Jo Whitehead is a very capable, friendly, helpful person. She could answer all our questions & sold our Aunt's unit very quickly & for a good price. She was always ready to "Bend over backwards" to assist us with anything we needed. We are extremely happy.
- Lorraine Mercer & Sheryn East

Thank-you to David & Sonia for their service to us throughout the renting & sale of our unit, very happy with their conduct throughout.
- Graham & Carolyn Thomson

Dear Rusty and Kerrie, I would like to express my gratitude for all the help and support you have given me in the past couple of years. Kelley in your office is always available for my ‘computer problems’ and I always can rely on Kerrie and Kelley for any question or issue I have. I have introduced two other clients to RAAS and that speaks for itself about the confidence I have in the company. With many thanks, wishing you all the best Warm regards Dona Zatta Property Manager Sentosa Waters
- Dona Zatta

Pacific Pines - September 2013 The whole experience was very professional and always followed up, very impressed with Eileen a total gem and looked after us beautifully.
- Lisa & Paul Varley

Staff at RAAS Group was helpful and always forthcoming with relevant material when asked or requested.
- Niveshan Reddy

Cant get any better then advertise on Saturday & get an offer by the following day. Sharon has been excellent as the Complex Manager and Michelle provided great service, nothing was too much trouble & she responded to queries very quickly. Thanks for all your help.
- John Curran

I have purchased and sold many properties in the past. Debbie Thrupp would have to be the most professional, friendly and helpful agent I have had business with. From my first contact with her to the settlement of 17/4 Grand Parade she has helped me with insurance, extra photos and much more.
- Jeanette Newson

“I know I wouldn’t be able to do the job I do as well as I do without the help of the RAASers. My membership is actually quite priceless. From day to day advice and information, to helping nut out a difficult sale, everyone at RAAS have gone out of their way to assist me at some time or another. Kelley and Kerrie have been extremely friendly, helpful and knowledgeable and if by chance they don’t know an answer, are quick to refer me to someone who does. It would be amiss of me not to include the admin staff, the sales staff (Robert Collins) and even the “big wigs”; thanks everyone and keep up the good work!”
- Andrew & Colleen Smith

Excellent experience with all the staff, professional, courteous and knowledgeable. The level of communication was fantastic. Thank you
- Anthony Adams

Kristine and Rusty, On behalf of my wife, myself and the previous Resident Unit Managers, thanks again for your professional and persevering support of this settlement. It hasn’t been easy, but we made it! Your timely (and understanding) response to marketing this and to finding a buyer was exceptional. Your brainstorming in coming up with appropriate accountant support and your persistence was much appreciated. Again, you and your company, RAAS, have my highest recommendations, and if I can provide other testimonials or other feedback, please don’t hesitate to advice. Kind regards, Ken Kramme
- Ken Kramme -Gold Coast

Eileen was sensational-tireless! Thank You
- Fred Capuaso


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